What’s a cookie?
• A “cookie” is a piece of information that is stored on your computer’s hard drive and which records how
you move your way around a website so that, when you revisit that website, it can present tailored options
based on the information stored about your last visit. Cookies can also be used to analyse traffic and for
advertising and marketing purposes.
• Cookies are used by nearly all websites and do not harm your system.
If you want to check or change what types of cookies you accept, this can usually be altered within your
browser settings. You can block cookies at any time by activating the setting on your browser that allows
you to refuse the setting of all or some cookies. However, if you use your browser settings to block all
cookies (including essential cookies) you may not be able to access all or parts of our site.
track any patterns with regards how you are using our website. This helps us to develop and improve our
website as well as products and / or services in response to what you might need or want.
• Cookies are either:
– Session cookies: these are only stored on your computer during your web session and are automatically
deleted when you close your browser – they usually store an anonymous session ID allowing you to browse
a website without having to log in to each page but they do not collect any personal data from your
– Persistent cookies: a persistent cookie is stored as a file on your computer and it remains there when you
close your web browser. The cookie can be read by the website that created it when you visit that website
again. We may use persistent cookies for Google Analytics.We may also use Facebook Pixels
• Cookies can also be categorised as follows:
– Strictly necessary cookies: These cookies are essential to enable you to use the website effectively, such as
when buying a product and / or service, and therefore cannot be turned off. Without these cookies, the
services available to you on our website cannot be provided. These cookies do not gather information about
you that could be used for marketing or remembering where you have been on the internet.
– Performance cookies: These cookies enable us to monitor and improve the performance of our website. For
example, they allow us to count visits, identify traffic sources and see which parts of the site are most
– Functionality cookies: These cookies allow our website to remember choices you make and provide
enhanced features. For instance, we may be able to provide you with news or updates relevant to the
services you use. They may also be used to provide services you have requested such as viewing a video or
commenting on a blog. The information these cookies collect is usually anonymised.
What’s a cookie?